Privacy Policy

Last updated: June 24, 2022

Frederick Auto Appraisal (the “Company”) is committed to safeguarding user data and maintaining vigorous privacy protections for its users.

This Privacy Policy describes how we protect the information you provide to us. It is designed to help you understand how we collect, use, and safeguard the information you disclose to assist you in making an informed decision when using our Service.

For the purposes of this Privacy Policy:

“Site” refers to the Company’s website, which can be accessed at frederickautoappraisal.com.

“Service” refers to the Company’s services that are accessed via the Site, in which users can:

  • Browse and read the content
  • Order an appraisal
  • Send us a message using our contact form

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms and Conditions (found here: Terms and Conditions), and you consent to the collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

 

Information We Collect

We collect “Non-Personal Information” and “Personal Information.”

Non-Personal Information includes information that cannot be used to identify you. This may include anonymous usage data, general demographic information, referring or exit pages and URLs, platform types, browser version, preferences you submit or generated based on data you submit, and the number of clicks.

Personal Information may include, but is not limited to:

  • First and last name
  • Email address
  • Phone number
  • Usage data

Personal Information is collected when you send a message through our contact form or register for an account on the Site.

 

Usage Data and Tracking

In an effort to improve the quality of our Service, we track information provided to us by your web browser or software application when you are viewing or using the Service. This information may the type of web browser or application you are using, the website you came from (known as the “referring URL”), the time and date of access, and other information that does not personally identify you.

We may use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies may include beacons, tags, and scripts to collect Non-Personal information about that user and keep a record of their preferences while they use our Service, both on an individual and aggregate basis.

This information collection is enabled by default; however, you can opt out of cookies and tracking below.

We may use both persistent and session cookies. Persistent cookies remain on the user’s device after the session has ended and until deleted. Session cookies are deleted when you close your web browser.

When you send us a message through our contact form or register for an account with our Service, you authorize us to collect, store, and use your email and other Personal Information in accordance with this Privacy Policy.

Opt Out of Tracking

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Our Advertising Partners

Some of advertisers on our site may use cookies and web beacons. Each of our advertising partners has their own Privacy Policy for their policies on user data.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Custom Car Help, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Custom Car Help has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Custom Car Help's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

 

How We Use and Share Information

Personal Information

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or otherwise share your Personal Information for marketing purposes with third parties without your consent.

We do share Personal Information with vendors who perform services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Such vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information collected is used to help us communicate with our users, for example to respond to questions, provide technical support, or inform users about promotional offers.

We may share Personal Information with outside parties if we have the sincere, good-faith belief that it is necessary and reasonable to disclose, use, preserve, or access the information to:

  • Fulfill any applicable legal process or enforceable law enforcement or government request
  • Enforce applicable Terms and Conditions and investigate potential violations
  • Address any fraud, security, or technical concerns
  • Protect the rights, property, or safety of our users or the public as required or permitted by law

Non-Personal Information

Generally, we use Non-Personal Information to help us improve the Service and the user experience. The Non-Personal information is aggregated to track trends and help us analyze the use patterns on the Site. This Privacy Policy does not limit our use or disclosure of Non-Personal Information in any way. We reserve the right to disclose Non-Personal Information to our partners, advertisers, and other third parties at our discretion.

Your Personal and/or Non-Personal Information may be shared in the following situations:

  • Business transfers or mergers: If we undergo a business transaction, such as a merger, acquisition by another company, or the sale of all or a portion of our assets, your Personal and/or Non-Personal Information may be among the assets transferred. By accepting this Privacy Policy, you accept that such transfers may occur and are permitted. Any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.
  • Service Providers: We may share your Personal Information with Service Providers to monitor and analyze the use of our Service and/or to contact you.
  • Affiliates: We may share your information with our Affiliates, who will be required to honor this Privacy Policy. Affiliates may include our parent company and any other subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Other Users: When you share personal information or otherwise interact with public areas of the Site, such information may be viewed by all users and may be publicly distributed outside of our Site and our control.

 

Children’s Privacy

Our Site and our Service is not directed to anyone under the age of 13. We do not knowingly collect or request information from anyone under the age of 13, or allow anyone under 13 to sign up for the Service.

If we become aware that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will take steps to remove that information from our servers as soon as possible. If you believe that we have collected such information, please contact us at info@frederickautoappraisal.com.

 

How We Protect Information

We protect your information from authorized access by implementing security measures, including (but not limited to):

  • Encryption
  • Firewalls
  • Secure Socket Layer (SSL) technology

Accounts are protected by an account password. If you have an account, we urge you to take steps to keep your Personal Information safe by logging out after you are finished using our Service and by not disclosing your password.

These technologies do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software.

By using our Service, you acknowledge that you understand and agree to assume these risks.

 

Your Rights Regarding the Use of Your Personal Information

You have the right to opt out of promotional and marketing communications sent by us. Unsubscribe instructions will be found in each promotional email.

Please note that you may receive administrative emails despite unsubscribing or opting out of promotional emails.

 

Links to Other Websites

As a part of our Service, we may provide links to other websites that are not operated or controlled by us. We are not responsible for the privacy protections used by those websites or the information or content they contain.

This Privacy Policy applies solely to the information collected by us through the Site and the Service. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

We strongly advise our users to read the Privacy Policy of other websites before proceeding to use them.

 

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices.

You are advised to review this Privacy Policy periodically for any changes if you are concerned about how your information is used.

Non-material changes or clarifications will take effect immediately. Significant changes will go into effect after 30 days following the announcement or notification of such changes.

 

Contact Us

If you have any questions about this Privacy Policy or the practices of our Site, please contact us by sending an email to: info@frederickautoappraisal.com.